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Quality and Innovation

QUALITY

Telstar's quality policy with respect to designing and manufacturing equipment has always been to follow the most stringent guidelines and quality standards of the industry.  Equipment for use in the Pharmaceutical Industry is designed for operation according to Good Manufacturing Practices (GLP, GCP and GMP), FDA regulations (CFR 21 Part 11 for control systems), Good Automated Manufacturing Practices (GAMP), while meeting the requirements of European, American or applicable national standards in specific customers locations (CE, NEC, OSHA, etc..). In addition, internal quality policy requires that product certificates such as TÜV, GS, ETL or UL be obtained for certain products. In addition Telstar is vertically integrated and has its own welding shop for fabrication of stainless steel vessels certificated as pressure equipment to PED and ASME (U-stamp).

All Telstar companies are ISO 9001 certified for design, production, sales and after-sales activities.  Telstar also regularly performs Design (DQ), Installation (IQ) and Operational (OQ) qualifications. Exhaustive testing and documentation are common practice at Telstar. The aim is to provide customers with an end product that complies with the strictest regulations, which can be installed and used anywhere in the world.

 

INNOVATION

Telstar has continuously maintained an innovative spirit. Some of the Company's core competences are vacuum technology, clean air technology, sterilization, low temperature refrigeration, cryogenics, metrology, control software development, leak tightness control, etc.

Due to the responsive innovation department, continuous and break-through improvements constantly lead to the introduction of new products and processes onto the market. A continuous pipeline of innovation projects feeds each of the businesses.

Due to R&D programs and proactive commitment to monitoring new technologies, guidelines, standards and regulations, Telstar is always positioned to rapidly implement innovation in its products, maintaining a position one step ahead of the market and customers' needs and expectations.